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Start the 48-hour clock.
Send a rack spec by form or email: sales routes it to the product-line engineer, and a factory answer — feasibility notes, pricing logic, trade terms — comes back within 48 hours, not an autoresponder.
REQUEST A QUOTE
Two ways to reach the floor.
The form posts straight to the sales desk; the contact card on the right works exactly as well — attachments welcome either way.
Send your RFQ
Tell us the rack or shelf context, quantities and destination port — the more complete the spec, the closer the first reply is to a final quote.
Sales desk & factory
Email — sales@ems-dcpower.com reaches the same desk as the form; attach rack elevations, BOMs or outlet schedules directly.
Time zone & reply window — the desk works UTC+8, 09:00–18:00; replies are scheduled to overlap EU mornings and US East afternoons, so most threads turn within one working day on both sides.
Factory city — Shenzhen, Guangdong: five power lines, AOI/X-Ray gates and a 100% burn-in room on one production floor.
Visit — factory tours by appointment: sign an NDA first, then walk the line from SMT placement through burn-in racks; email a preferred week and we confirm the date, agenda and interpreter.
BEFORE YOU ASK
Three answers, straight up.
What is the minimum order quantity?
How fast can you deliver?
Do you ship lithium battery lines internationally?
PREFER EMAIL?
Skip the form entirely.
Mail your spec with quantities and destination port — the 48-hour clock starts the same way, and the answer comes from the engineer who would build it.
